Our customer expects control and flexibility when they place an order with us. They look for quick delivery options, efficient customer service, and the ability to make hassle-free returns. Since 2008, Spinzar Fulfillment Company has been empowering large and small sized businesses to focus on their core services while we pick, pack, and deliver their products and goods to their customers in the most efficient and cost-effective way. Our Warehouse services are hazmat certified and our highly trained personnel handle your goods with utmost accuracy and caution.
From safe storage to timely delivery, Spinzar Fulfillment Company offers everything you need to get your customer’s order delivered in time. Our order management portal integrates seamlessly with your ecommerce platform and notifies us every time an order is generated. As soon as the order is generated on your ecommerce platform, we receive it right away and begin order processing immediately for a timely delivery. Our order management service entails:
No matter what the size or complexity of your packaging requirement is, we have the equipment, technology and experience to handle all your packaging and kitting needs efficiently and cost-effectively. As soon as the order is received, our experienced pick-packing staff packages the required products in the most efficient manner and dispatches the shipment to the given address on the same day.
Our pick-pack delivery includes:
In order to save your time and overall cost incurred on shipping a host of different products on the same address, we offer consolidation service that involves consolidating several orders for the same name and address and packing them together to save on both the time.
Understanding the importance of visibility and check, we offer photo preview as part of our value added service to let you see the contents of the consignment before dispatching it to the customer. We strive to keep thing as transparent as we can and ensure that no damaged or faulty goods are being shipped from our warehouse. Our photo preview option gives you 100% visibility of the products we are sending to your customer’s destination.
When an order is shipped to your customer, rest assured that you are in total control of knowing where exactly the shipment is at a particular point in time. Our order tracking service gives you real-time updates on where your shipment is during its transit and when will it reach its destination. We also e-mail shipment tracking notifications for your further convenience.
Companies are often caught in the crossfire of return process requests and critical decision making to streamline services and optimizing recovery. Product returns can be very painful at times and often end up slowing your business down. Our reverse logistic service stems out of an extensive knowledge of all the ins and outs of return processes to effectively manage all the product returns from your customer. Our team of experts can manage and efficiently handle your entire return process from re-stocking to damaging-out without having you lift a finger. In case of product rejections, refusals, or returns; our databases are accordingly updated and the product is brought back to the warehouse at once. Besides return tracking and regular updates on the process, we timely inform our clients of the returned shipment for prompt rectification of the issue so that the product can be re-labeled for shipment again. Our unique way of managing the returns can potentially transform a product return process into a profitable activity.